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Privacy, Data Protection and Cookie Policies

Emerge: Mota-Engil Real Estate is committed to ensuring the security of personal data.

Accordingly, Emerge: Mota-Engil Real Estate has prepared this Privacy Notice in order to disclose the terms under which it collects and processes personal data, in accordance with Regulation (EU) 2016/769 of the European Parliament and of the Council of 27 April 2016 (hereinafter GDPR), and Law No. 58/2019 of 8 August, which ensures the implementation of Regulation (EU) 2016/679 of 27 April into national law.

The personal data processing activities described in this Notice relate to the personal data of individuals who interact with Emerge: Mota-Engil Real Estate (anyone who engages with us in any way).

This document describes the conditions under which Emerge: Mota-Engil Real Estate processes your personal data, hereinafter referred to as (“Data Subjects”).
Emerge: Mota-Engil Real Estate respects the right to privacy of Data Subjects and declares that it complies with applicable legal and regulatory provisions on privacy and personal data protection, adopting appropriate measures to ensure the privacy and confidentiality of the personal data provided by Data Subjects.

To clarify the processing of data, including its purpose and the rights granted to data subjects, we recommend the periodic reading of this Privacy Notice.

1.1 Who is responsible for processing your personal data?

Emerge: Mota-Engil Real Estate is the entity responsible for the data processing under the GDPR and may be contacted at emerge@mota-engil.pt or +351 22 519 0362, or by visiting our premises at R. de Sabrosa 33 1º Dto, 4300-458 Porto.

1.2 What personal data do we collect?

The personal data we collect depends on the context of your interactions with Emerge: Mota-Engil Real Estate, within the scope of its commercial activity and the performance of legally assigned duties.

Emerge: Mota-Engil Real Estate collects and processes personal data voluntarily provided by the data subject through various contact channels, whether in person, via the website, by telephone, by postal mail or email.

Any information you provide will only be used for the described purpose and in strict compliance with data protection legislation.

1.3 What are the purposes behind the collection of your personal data and what is the legal basis for its processing?

Emerge: Mota-Engil Real Estate ensures that the processing of your personal data is carried out for the purpose for which it was collected, or for purposes compatible with the initial purpose.
Additionally, we process your personal data for legally established purposes.

1.4 Customer Support Services

Emerge: Mota-Engil Real Estate uses the customer’s Personal Data for customer support purposes, including responding to queries. This usually requires the use of certain personal contact details and information regarding the subject of the customer’s request (e.g., order status, technical issues, inquiries, complaints regarding a product or service, general questions, among others).

In such situations, processing your data is necessary for the performance of a contract between you and Emerge: Mota-Engil Real Estate, or for taking pre-contractual steps at your request. If you do not provide your data, we cannot deliver the requested or contracted services.

Your data will be retained for this purpose during the term of the contract(s), plus 10 years after termination.
Data relating to potential customers will be stored for 2 years.

Customers’ personal data may also be processed for litigation management. The legal basis is the legitimate interest of Emerge: Mota-Engil Real Estate, and the data will be stored for the period necessary for the exercise of related rights.

1.5 Newsletter and Marketing Communications

Emerge: Mota-Engil Real Estate, with the customer’s consent (when required), uses Personal Data to provide information about new goods, products, or services (e.g., marketing communications, campaigns, and promotions). This may be carried out via email, advertisements, SMS, phone calls, and postal mail, as allowed by applicable law.
Some campaigns and promotions are conducted on third-party websites and/or social networks.
The use of the customer’s Personal Data is voluntary, meaning the customer may object or withdraw consent at any time.

Your data will be stored for this purpose until you exercise your right to withdraw consent.

1.6 Complaint Management and Received Contacts

In your relationship with Emerge: Mota-Engil Real Estate, you may send us suggestions or complaints regarding the services provided. In such cases, your data will be collected to analyse and resolve the issue underlying your request/complaint, and will be processed on the basis of Emerge: Mota-Engil Real Estate’s legitimate interests.

1.7 Events

At events promoted by Emerge: Mota-Engil Real Estate, processing your personal data is necessary to ensure the management of your registration and participation. Images may also be collected, based on your consent.

The use of your personal data is voluntary, meaning you may oppose or withdraw consent at any time.

Your data will be stored for this purpose until you exercise your right to withdraw consent.

1.8 Partner Management

Processing your data is necessary for the performance of a contract between you and Emerge: Mota-Engil Real Estate, or for taking pre-contractual steps at your request.
If you do not provide your data, we cannot fulfil contractual obligations.

Your data will be retained during the term of the contracts, plus 10 years after termination.
Data of potential partners will be retained for 2 years.

Partners’ personal data may be processed for litigation management. The legal basis is Emerge: Mota-Engil Real Estate’s legitimate interest, and data will be retained for the period necessary for exercising related rights.

Partner data—including employees’ data—may be disclosed to Emerge: Mota-Engil Real Estate customers to comply with legal or contractual obligations.

Third Parties and Subcontractors

Processing Activity Subcontractor
Digital Marketing WY Performance
Commercial Partner Modern Global Properties LDA

1.9 Recruitment

Emerge: Mota-Engil Real Estate, following an open recruitment process or unsolicited application, will process your data for candidate selection and recruitment, as necessary for pre-contractual procedures.

Personal data collected will be retained for up to 2 years when your application is not selected for any position.

1.10 Video Surveillance System

Emerge: Mota-Engil Real Estate uses a video surveillance system in its facilities to ensure the safety of people and property. Image collection is based on the company’s legitimate interests as you enter the premises. No audio is recorded.

These data may be disclosed to law enforcement or judicial authorities upon request. Images are retained for up to 30 days from the time of capture (unless otherwise required by law).

1.11 For how long do we retain your personal data?

Personal data collected and processed are retained according to their purpose and legal retention periods.

When no legal retention period applies, data will only be stored for the appropriate and necessary duration for the purpose for which it was collected, unless rights of erasure or objection are exercised within legal limits.

After the maximum retention period, personal data will be irreversibly anonymised (anonymised data may be retained) or securely destroyed.

For marketing and contact purposes, your data will be stored from the moment consent is given and until it is withdrawn.

1.12 What are your rights as a personal data subject?

Under applicable law, you may exercise the following rights:

Right of Access – obtain confirmation of whether your personal data is processed and access it. Emerge: Mota-Engil Real Estate reserves the right to charge a reasonable fee based on administrative costs.

Right to Rectification – request the correction of inaccurate personal data or completion of incomplete data.

Right to Erasure – request the deletion of your personal data, except where legal grounds justify retention.

Right to Restriction of Processing – request restriction of processing for specific categories or purposes.

Right to Portability – receive your data in a structured, commonly used, machine-readable format, and request transmission to another controller.

Right to Object – object at any time to certain processing activities, e.g., direct marketing.

Right not to be subject to Automated Decisions or Profiling – not to be subject to decisions solely based on automated processing that produce legal effects or similarly significant impacts.

To exercise your rights, contact us using the details provided in the section “Data Controller Contacts.”

You may withdraw your consent at any time via the same channels. Withdrawal does not affect processing carried out before consent was withdrawn.

You also have the right to lodge a complaint with the CNPD or another supervisory authority, or take legal action if you believe your personal data is not being processed lawfully by Emerge: Mota-Engil Real Estate.

1.13 Data Controller Contacts

Emerge: Mota-Engil Real Estate is not required to appoint a Data Protection Officer under current law.
However, to maintain communication with data subjects, you may use the following contacts for clarification regarding data processing and your rights: emerge@mota-engil.pt, R. de Sabrosa 33 1º Dto, 4300-458 Porto.

1.14 What security measures do we adopt?

Emerge: Mota-Engil Real Estate is committed to implementing appropriate technical and organisational measures to protect your personal data from accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure, or access.

We ensure an adequate level of security considering the risks and the nature of the data.

We use systems and procedures designed to prevent unauthorised access, accidental loss, and/or destruction, fully complying with personal data protection legislation.

1.15 Why do we share your personal data?

Emerge: Mota-Engil Real Estate may share personal data with third parties, including public authorities, partners, service providers, among others.
Subcontractors may process your data strictly according to Emerge’s instructions.

We ensure that subcontractors provide sufficient guarantees regarding technical and organisational measures to meet GDPR requirements and protect data subjects’ rights.

Data may also be shared when required under applicable law, in response to public authority requests, to safeguard vital interests, to protect Emerge’s rights and property, or when prior consent has been provided.

1.16 Under what circumstances do we transfer your personal data to third countries?

Emerge: Mota-Engil Real Estate’s activities may involve transferring personal data to third countries (outside the EU/EEA). Such transfers are occasional and occur only when linked to external services used by the company.

All necessary measures will be taken to ensure the protection of your personal data.

One example involves social network platforms.
Emerge has limited influence over the data processing carried out by platform operators (e.g., member management, general information processing).

Where influence is not possible, we aim to ensure compliance with GDPR privacy and data protection standards.
However, in many cases, we have no control over how these operators process data and no full visibility regarding which data is processed.

They manage their own IT infrastructure, apply their own privacy rules, and maintain relationships with users. They are exclusively responsible for user profile data to which Emerge does not have access.

For more information on the data processing carried out by social network operators, please consult their Privacy Policies:

1.17 How do we use Cookies?

For more information on cookies and how Emerge: Mota-Engil Real Estate uses them on its website, please consult our Cookies Notice.

1.18 Changes to the Privacy Notice

All updates to this Privacy Notice will be communicated via a notice on the homepage of https://www.emerge-realestate.pt/pt/, so that changes may be acknowledged immediately.

By continuing to use the website after a modification has been posted, it is presumed that the user is aware of and accepts the revised terms.

2 Cookies Privacy Notice

2.1 What is a cookie?

Cookies are small text files stored on your computer when you visit a website. They are widely used to ensure websites function properly and efficiently, and to provide information to website owners.

There are two main categories:

  • First-party cookies, used directly by us.

  • Third-party cookies, used by external parties via Emerge: Mota-Engil Real Estate.

2.2 How are cookies used?

Visitors to this website use different devices and browsers. To simplify your visit, we automatically record the browser type (e.g., Microsoft Edge, Google Chrome, Mozilla Firefox), the operating system (e.g., Windows or Macintosh), and the domain name of your Internet service provider.

2.3 Why do we use cookies?

During a visit to our webpages, “cookies” may be placed on the user’s computer.

Cookies are used to improve website performance and maximise user experience, enabling faster and more efficient navigation, and avoiding the repeated entry of identical information.

2.4 Cookie Management

All browsers allow users to accept, refuse, or delete cookies.

Please note that disabling cookies may affect your navigation experience, in whole or in part.

Cookie settings can be adjusted in the “options” or “preferences” menu of your browser.

For more information, visit www.allaboutcookies.org.

External web services: sometimes we use external services to display content (e.g., images, videos, surveys). Similar to social media buttons, we cannot prevent data collection by external websites.
For more details, contact us using the details in the Privacy Notice.

More information on cookies is available at www.allaboutcookies.org.

2.5 Types of Cookies on our Website

This website uses cookies with the following functions:

  • Strictly Necessary Cookies – essential for site operation.

  • Analytical Cookies – used anonymously for statistical monitoring without collecting personal data.

  • Functionality Cookies – improve user experience (e.g., remembering previous settings).

Below is the table of cookies used on the Aurios website and their purpose:

Provider

Name

Functionality

Type

Duration

Google Analytics

ga*

Stores and counts page views

Analytical

1 year 1 month 4 days

Google Analytics

_ga

Calculates visitor, session, and campaign data and site usage

Analytical

1 year 1 month 4 days

PHPSESSID

PHPSESSID

Stores unique session ID to manage user sessions

Necessary

Session

—

Session_id

Used to obtain or set the current session ID

—

Session

2.6 Can the use of cookies be blocked?

Yes. You may refuse or delete cookies through your browser settings.
However, blocking cookies may affect your navigation experience.

More information on managing or deleting cookies is available at: http://www.allaboutcookies.org.

Browser-specific information:

2.7 Cookies Set in the Past

Emerge: Mota-Engil Real Estate may continue to use information collected prior to cookies being disabled, although the disabled cookie will no longer collect new information.

2.8 Consent

By accepting cookies, we assume you agree to the purposes and conditions described on this page.

To withdraw consent, delete the stored cookies using your browser’s “Tools” menu or via the cookie settings icon at the bottom left corner.

2.9 Amendments to the Cookies Notice

Emerge: Mota-Engil Real Estate reserves the right to change, update, or delete this cookies information at any time without prior notice.

The “Last Updated” date will be revised whenever the Notice is modified.
We recommend periodically reviewing the website to stay informed about any changes.

3 Social Media Privacy Notice

Emerge: Mota-Engil Real Estate is committed to ensuring the security of personal data.

Accordingly, Emerge: Mota-Engil Real Estate has prepared this Social Media Privacy Notice to clarify how personal data is collected and processed on social network pages, in accordance with Regulation (EU) 2016/769 of 27 April 2016 (GDPR) and other personal data protection laws.

This Policy concerns the processing of personal data carried out on our social network pages.
We explain how data is processed, how it is protected, and how you can exercise your rights.

3.1 Who is responsible for processing your personal data?

Emerge: Mota-Engil Real Estate is the data controller under the GDPR and may be contacted at emerge@mota-engil.pt or at our premises located at R. Calouste Gulbenkian 239, 4050-145 Porto.

For some processing operations, we and the social media platform operators act as joint controllers as per Article 26 of the GDPR.

Emerge: Mota-Engil Real Estate is active on the following social media pages:

3.2 Responsibility of Social Media Platform Operators

Emerge: Mota-Engil Real Estate has limited influence over data processing performed by social media operators (e.g., member management, general information management).
Where we lack influence, we attempt to ensure, as far as possible, that operators comply with GDPR privacy and data protection requirements.
However, in many cases, we have no control over data processing performed by these operators and are not fully aware of what data is processed in certain situations.

They manage their own IT infrastructure, apply their own privacy rules, and maintain relationships with users. They are exclusively responsible for user profile data to which Emerge: Mota-Engil Real Estate does not have access.

For more information on data processing performed by social network operators, please consult their Privacy Policies:

3.3 What personal data do we collect on social media pages?

Emerge: Mota-Engil Real Estate may collect and process the following types of personal data through its social media pages:

  • Information you voluntarily provide, such as name, email, or phone number when you contact us or participate in contests, surveys, or promotions.

  • Any content you publish on our social media pages, including text, images, videos, comments, and interactions with other users.

  • Data generated by your activity on our social media pages, including your interactions with posts, clicks, likes, shares, and page visits.

  • Technical data collected automatically by the platform, such as IP address, browser type, device information, and cookies used by the platform.

3.4 Purposes of personal data processing on social media

Personal data collected on social media pages are processed for the following purposes:

  • Responding to messages, inquiries, and comments.

  • Managing participation in contests, surveys, or promotions.

  • Analysing interactions to improve services and content.

  • Complying with legal obligations.

  • Sending marketing communications if consent is obtained.

Processing is based on the following legal grounds: consent, performance of a contract, legitimate interest, or legal obligation, depending on the context.

3.5 Data sharing and transfers

Your personal data may be shared with:

  • Social media platform operators, for the purposes of service provision.

  • Public authorities, if legally required.

  • Service providers, partners, or subcontractors that assist Emerge: Mota-Engil Real Estate in managing social media activities.

Data may be transferred to countries outside the EU/EEA only when necessary, ensuring that adequate safeguards are in place, as per GDPR requirements.

3.6 Retention of personal data

Data collected on social media pages will be stored for as long as necessary to fulfil the purposes for which it was collected, or until you exercise your rights, unless a longer retention period is required by law.

3.7 Rights of data subjects on social media

You have the following rights regarding your personal data:

  • Right of access – confirm whether your data is being processed and obtain a copy.

  • Right to rectification – correct inaccurate data.

  • Right to erasure – request deletion of data, subject to legal restrictions.

  • Right to restriction of processing – limit the processing of your data in certain circumstances.

  • Right to object – object to data processing, including marketing.

  • Right to data portability – receive your data in a structured, machine-readable format.

  • Right not to be subject to automated decision-making or profiling – object to decisions based solely on automated processing.

You may exercise these rights by contacting Emerge: Mota-Engil Real Estate at emerge@mota-engil.pt. You also have the right to lodge a complaint with the CNPD or other supervisory authority.

3.8 Security measures on social media

Emerge: Mota-Engil Real Estate adopts appropriate technical and organizational measures to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
However, since social media platforms manage their own infrastructure, Emerge cannot guarantee full control over their security practices.

3.9 Changes to the Social Media Privacy Notice

Emerge: Mota-Engil Real Estate may update this Social Media Privacy Notice at any time.
Updates will be posted on the relevant social media pages. By continuing to use the pages, you accept any changes made.